Hinoba-an branch
Help and contact
Common questions
What do I need to apply?
Your full name, mobile number, and exact address. A pinned location on Google Maps helps.
How much is the installation fee?
Installation fees and ongoing promotions may vary by branch and offer. Please contact your nearest BGH branch for the applicable fees and requirements.
How do I pay my bill?
Log in to the customer portal to see your bill and pay online.
My internet is down. What should I do?
Check the advisories first in case there's work in your area. Then unplug your modem for 30 seconds and plug it back in. If it's still down, message your branch on Facebook with your account name and barangay.
Can I add Cignal Play TV channels later?
Yes. Message us and we'll go through the bundle options for your plan.
Is it really unlimited?
Yes. No plan has a monthly data limit.